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Escalation Pattern

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When automated retries fail, escalate to user for manual intervention. Prevents infinite loops and allows human judgment for complex failures.

[action] → [verify] → failure → [check-retries] → retries<max → [retry]
→ retries>=max → [escalate-to-user]
{
"type": "condition",
"id": "check-retry-limit",
"condition": {
"operator": "lt",
"left": { "contextPath": "current_iteration" },
"right": 3
},
"connections": {
"true": "fix-and-retry",
"false": "escalate-to-user"
}
}
{
"type": "agent-directive",
"id": "escalate-to-user",
"directive": "Automated resolution failed after {{current_iteration}} attempts.\n\nProblem: {{last_error}}\nAttempted fixes: {{attempted_fixes}}\n\nAsk user how to proceed:\n- Provide manual fix instructions?\n- Skip this step?\n- Abort workflow?",
"inputSchema": {
"type": "object",
"properties": {
"user_decision": { "type": "string", "enum": ["fix", "skip", "abort"] },
"user_instructions": { "type": "string" }
},
"required": ["user_decision"]
},
"connections": { "success": "route-user-decision" }
}
{
"type": "condition",
"id": "check-abort",
"condition": {
"operator": "eq",
"left": { "contextPath": "user_decision" },
"right": "abort"
},
"connections": {
"true": "workflow-aborted",
"false": "check-skip"
}
}
{
"type": "condition",
"id": "check-skip",
"condition": {
"operator": "eq",
"left": { "contextPath": "user_decision" },
"right": "skip"
},
"connections": {
"true": "proceed-to-next",
"false": "apply-user-fix"
}
}

Track errors during retries:

{
"id": "handle-error",
"directive": "Record error details for escalation context.\n\nCurrent iteration: {{current_iteration}}\nError encountered: [describe error]",
"inputSchema": {
"properties": {
"last_error": { "type": "string" },
"attempted_fix": { "type": "string" }
},
"required": ["last_error"]
}
}
{
"type": "agent-directive",
"id": "workflow-aborted",
"directive": "User chose to abort workflow.\n\nCleanup tasks:\n- Save partial progress\n- Document what was completed\n- Note why abort was necessary",
"inputSchema": {
"properties": {
"cleanup_completed": { "type": "boolean" },
"progress_summary": { "type": "string" }
},
"required": ["cleanup_completed"]
},
"connections": { "success": "end-aborted" }
}

For complex workflows, consider multiple escalation levels:

  1. Auto-retry: First 3 attempts
  2. Agent analysis: Deeper investigation
  3. User notification: Inform but continue
  4. User intervention: Require decision
  5. Full abort: Stop workflow

From development-flow.json:

{
"id": "collect-user-feedback",
"directive": "Verification failed {{current_iteration}} times.\n\nAsk user:\n- Provide guidance for resolution?\n- Skip this step?\n- Modify the plan?\n\nSummarize the problem and what has been attempted.",
"inputSchema": {
"properties": {
"user_guidance": { "type": "string" },
"decision": { "type": "string", "enum": ["continue", "skip", "modify"] }
},
"required": ["decision"]
}
}